At TurboQuestX, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our services, which provide luxury accommodation and hotel casino services.
1. Information We Collect We may collect the following information when you interact with our website or services:
- Personal Information: Name, email address, phone number, billing address, and payment details.
- Booking Details: Information related to your accommodation reservations, hotel casino services, and travel preferences.
- Device Information: IP address, browser type, and operating system used when accessing our website.
- Cookies: Data collected via cookies to enhance your browsing experience and improve our services.
2. How We Use Your Information The information we collect is used for the following purposes:
- To process and confirm bookings for luxury accommodations and hotel casino services.
- To communicate with you regarding your bookings, promotions, or customer support.
- To improve our website, products, and services based on user preferences.
- To send marketing materials, promotional offers, or newsletters if you’ve opted in for such communications.
3. Sharing of Information We do not sell or rent your personal information. However, we may share your data under these circumstances:
- Service Providers: With third-party vendors who assist in providing our services (e.g., payment processors, booking platforms).
- Legal Requirements: To comply with legal obligations, government requests, or applicable laws.
- Business Transfers: In case of mergers, acquisitions, or business restructuring, your data may be transferred as part of that transaction.
4. Security of Your Data We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure servers, encryption technologies, and strict internal policies. However, no system is entirely secure, and we cannot guarantee the complete security of your data.
5. Your Data Rights You have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to inaccurate information.
- Withdraw consent for data processing or opt out of marketing communications.
- Request the deletion of your personal data, subject to legal or contractual limitations.
6. Cookies and Tracking Technologies Our website uses cookies to improve functionality, personalize your experience, and analyze website traffic. You can manage cookie preferences through your browser settings. Disabling cookies may affect your ability to use certain features of our website.
7. Changes to This Privacy Policy We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.
8. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]